Terms & Conditions
Terms & Conditions for Ishaan Home Health Care Services
Last Updated: [24-05-2025]
Welcome to Ishaan Home Health Care Services ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our home health care services. By engaging with our services, you agree to comply with and be bound by these Terms. Please read them carefully.
- Services Provided
Ishaan Home Health Care Services offers professional in-home health care, including but not limited to:
- Nursing care
- Elderly care
- Post-surgical care
- Physiotherapy
- Palliative care
- Medical assistance at home
The scope of services will be agreed upon in a separate service agreement or care plan.
- Eligibility
To avail of our services, the patient or their legal guardian must:
- Provide accurate medical history and current health status.
- Ensure a safe and suitable environment for our caregivers.
- Comply with prescribed treatment plans.
- Client Responsibilities
You agree to:
- Provide complete and accurate medical information.
- Inform us of any changes in health conditions.
- Treat our caregivers with respect and maintain a safe working environment.
- Pay all applicable fees on time.
- Caregiver Conduct
Our caregivers will:
- Provide services with professionalism, compassion, and confidentiality.
- Follow prescribed medical guidelines.
- Report any concerns regarding the patient’s health or safety.
- Fees & Payment
- Fees will be outlined in the service agreement.
- Payment is due as per the agreed schedule (weekly/monthly/one-time).
- Late payments may incur additional charges.
- We accept [list payment methods].
- Cancellation & Refund Policy
- Cancellations must be made at least [X] hours/days in advance.
- Refunds (if applicable) will be processed as per company policy.
- Emergency cancellations may be reviewed on a case-by-case basis.
- Confidentiality & Data Privacy
- All patient information is kept confidential under applicable laws (e.g., HIPAA, if applicable).
- Data collected will only be used for healthcare purposes.
- Liability & Limitations
- We are not liable for incidents arising from non-compliance with medical advice.
- Our caregivers follow professional standards, but we do not guarantee specific medical outcomes.
- In case of emergencies, 911/local emergency services should be contacted immediately.
- Termination of Services
Either party may terminate services with prior written notice. Reasons for termination may include:
- Breach of these Terms.
- Unsafe or hostile environment.
- Non-payment of fees.
- Governing Law & Dispute Resolution
These Terms shall be governed by the laws of [State/Country]. Any disputes shall first be resolved through mediation; if unresolved, legal action may be pursued in [Jurisdiction].
- Amendments
We reserve the right to modify these Terms at any time. Updated versions will be posted on our website or provided to clients.
- Contact Information
For questions or concerns, contact:
Address : 14, MR-3, Mahalaxmi Nagar, Near Sun City Colony, Indore - 452010
Phone No. : 91-9266331390r
Email Id : ishaanhomecare@gmail.com
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.